Articles
Brandon writes two series for Bloomberg Businessweek. Since 2017, At Your Service has riveted millions of readers by offering unprecedented access into the closed-door world of ultra-luxury hospitality. For each entry, Brandon goes undercover taking on a different job—from butler at a five-star hotel to deckhand on a superyacht—to discover the secret sauce of how to cater to the propensities of the world’s wealthiest.
Bloomberg (Feb ‘24)
I went undercover at the Raffles Hotel Singapore to understand the real-life crazy-rich Asians.
Bloomberg (Aug ‘23)
From popping Champagne with six-digit price tags, to securing loungers at the most exclusive clubs, here’s everything I learned working day and night on Hedonism Island.
Bloomberg (Mar ‘23)
Is the White Lotus real? Kinda! Here are the nine things I never knew about resorts until I worked at luxury hotel in Hawaii.
Bloomberg (Aug ‘22)
A week embedded at Technogym - the world’s premiere fitness brand - revealed a secret world of flexing fanatics. Here’s what I learned.
Bloomberg (Apr ‘22)
From scene-stealing mothers of the bride, to smuggling junk food on private jets, heres’s everything I learned working as a seven-figure event planner.
Bloomberg (Oct ‘21)
Keeping her shoes on is the least of Cinderella’s worries at the world’s most popular theme park.
Bloomberg (Jul ‘21)
From sending helicopters to fetch caviar to accompanying guests on million-dollar shopping sprees; these are secrets of working for the ultra-rich at sea.
Bloomberg (Jul ‘20)
Everything you never knew about the world of private jets, from flying ponies (sadly no pigs) to Vegas orgies.
Bloomberg (Feb ‘20)
From gluten-free fakers to flatulence-filled massages, here’s everything that goes down at America’s most coveted health retreat.
Bloomberg (Nov ‘19)
From checking a robot’s passport to finding snakes in a Pringles can, here’s everything I learned working for TSA and CBP.
Bloomberg (Jul ‘19)
From fetching dogs champagne to seating feuding celebs far apart, here’s everything that goes on behind the scenes of America’ most famous sushi joint.
Bloomberg (Feb ‘19)
Being a private ski pro at Aspen Mountain may just be the best job in the whole wide world. Here’s everything I learned.
Bloomberg (Nov ‘18)
Picking out the perfect cocktail dress is probably the easiest part of the job when you’re one of Barneys’ coveted in-house stylists.
Bloomberg (Sep ‘18)
The Cosmopolitan’s Reserve is the most exclusive gaming suite in Vegas; herein I spill the beans on all the high-roller secrets.
Bloomberg (Jul ‘18)
From carrying meat through customs, to booking flight arrangement for a sheik’s bird, planning trips for billionaires is an adventure in the absurd.
Bloomberg (Jan '18)
Royal Caribbean invited me onto their largest ship, the Harmony of the Seas, to serve as its cruise director. Here's everything I learned about running a ship with over 10,000 people aboard.
Bloomberg (Aug '17)
During my tenure at The Plaza I joined a legion of elite butlers that catered to some of the oddest whims imaginable. Sometimes real life really is stranger than fiction--especially at a high-end hotel.
Bloomberg (Apr '17)
Norwegian invited me onboard to serve as a flight attendant for one of their long-hauls from London to New York. Here's everything I learned about what goes on behind that velvet curtain.
Brandon’s other column, Two-Night Minimum, began in 2023 as a reaction to the pay-for-play nature of much of leisure journalism. For these obsessively researched city guides, Brandon parachutes into a destination for an extended stay and seeks out a chorus of local voices to test hundreds of points of interest in order to create a concise list of must-tries for the globetrotting business traveler.
Bloomberg (Aug ‘25)
Sin City no more. Vegas is reborn as one of the US’ most compelling places to eat, see and stay.
Bloomberg (May ‘25)
A deeply vetted two-day guide to the very best food, sights and activities that Kyoto has to offer.
Bloomberg (Feb ‘25)
All the best things to see, do and eat in Australia’s soon-to-be biggest city.
Bloomberg (Jul ‘24)
Explore the UK’s most dynamic and emerging city. An affordable foil to London.
Bloomberg (Jan ‘24)
Cracking the veneer of the Mile-High City built with primo intel on the very best that Denver and its surroundings have to offer.
Bloomberg (Nov ‘23)
A decidedly discerning guide to the magnetic city-state, where futuristic architecture and artisanal shopping have become just as compelling as the legendary eats.
Bloomberg (Sep ‘23)
Launching our new series Two-Night Minimum, carefully crafted city guides, is everything you need to know about Madrid, one of the world’s most vibrant and relevant cities.
Additionally, Brandon’s writing has appeared in a variety of esteemed publications including Vogue, The Washington Post, Harper’s Bazaar, The Daily Beast, InStyle, The Globe & Mail, New York Magazine, Condé Nast Traveler, Travel + Leisure, AFAR, and New York Post. These are some of his favorite features:
Bloomberg (May ‘26)
It’s getting harder and harder to tell the difference between a $300-a-night room and one that costs many times that.
Bloomberg (Apr ‘26)
Credit the surge of True North believers to everything from politics to Heated Rivalry. It’s also a cheap, easy trip.
Bloomberg (Oct ‘25)
All the basics to get you acquainted with the world’s biggest - and best - city.
Condé Nast Traveler (May ‘25)
Obama, Japan uses its friendly locals as cultural currency instead of futuristic towers and ancient temples.
Vogue (March ‘25)
A DIY guide to Japan’s legendary walking route, the Nakasendo, which takes in all of the best mountain vistas and luxury stays in the country’s scenic Alps.
Washington Post (Jun ‘23)
Op-ed ruminations on our collective mortality and the vast darkness of the ocean.
Vogue (Jun ‘23)
Visit Thy, a protected stretch of seemingly endless beach in Denmark’s Jutland where pro surfers go to hang ten away from the throngs of Europe’s favorite vacation destinations.
Vogue (Jan ‘23)
A journey of self-discovery in Bhutan, one of the last cultural boltholes of our planet.
Bloomberg (Jul ‘22)
With a buzzy food and beverage scene, Wales’ farm-to-fork culture is poised to ascend to the global stage.
Globe and Mail (Mar ‘22)
Or, how a spat over stolen coconuts turned beaches and palms into a holiday must-haves.
Avenue (Nov ‘21)
When it comes to entertaining, it’s old money versus new on the Caribbean’s most exclusive island.
Avenue (Nov ‘20)
It’s a brave new world as the wealthy elite (and their staff) cloister themselves away behind the gates of their mansions.
The Daily Beast (Feb ‘20)
Uber has relaunched their autonomous vehicle program and I was the first civilian tapped to pilot the car.
Bloomberg (Mar ‘19)
Long the keeper of tradition, Kyoto is starting to give Tokyo a run for its money when it comes to innovative food, art and accommodation.